Ensuring caller

Detect and prevent fraud with Fraud Defender.

Protect your customers’ sensitive data while safeguarding your company’s reputation as a trusted brand.

Fraud Defender voiceprint AI technology swiftly identifies the demographics of unknown callers in real-time, validating the caller’s identity with just seconds of audio. By detecting “synthetic” voices (deep fakes) and determining gender, age, and more, Fraud Defender ensures accurate and reliable caller authentication.

Revenue preservation

Reduce risk and loss from third party and synthetic impersonations in a friction-free manner

Information security

Identify possible fraud before unauthorized access is given to confidential information

Scalable and quantifiable

Deliver value across all client verticals

Reduced average handle time

Employ predictive routing for agent demographic routing

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