The fast-track to exceptional agent performance.

Automate and expedite agent training with Skill Mentor.

Say goodbye to lengthy education processes and hello to immediate impact on your customer experience.

Skill Mentor, an AI-powered SaaS solution, uses audio, visual, and chat simulations of customer conversations to automate role-play—accelerating agent training, improving contact center performance, and reducing operating and training costs.

3-6% reduction

In cost to serve by increasing speed to proficiency, improving performance, and enhancing CX

50% reduction

Of live screen training via automated coaching at scale

75% lower agent nesting period

And launch new hires in ½ the time by immediately placing agents in the right learning track

More B-level agents

Move C-level agents to B-level and create a consistent customer journey across all channels

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